Terms & Conditions
Effective Date: Jan/31/2025
Welcome to Silco Plumbing, Heating, and Cooling. By accessing our website and using our services, you agree to comply with the following terms and conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. General Use
Silco Plumbing, Heating, and Cooling provides plumbing, heating, and cooling services in Stoneham, MA, and surrounding areas. By using our website and services, you acknowledge that you are legally capable of entering into a contract.
2. SMS Communication Consent
Silco Plumbing, Heating, and Cooling will collect opt-in consent verbally from customers. Customers may opt-in to receive SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys either in person at our physical location or over a phone call.
Upon registration, customers will be informed of the following:
- “Message and data rates may apply.”
- “Message frequency may vary.”
- “Text HELP for support or more information and STOP to unsubscribe at any time. No further messages will be sent.”
- “Your phone number will not be shared with third parties for marketing or promotional purposes.”
By submitting a form and signing up for texts, you consent to receive text messages from Silco Plumbing, Heating, and Cooling at the number provided, including messages sent by an auto-dialer. Consent is not a condition of purchase. You may unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available).
3. Service Terms
- All appointments are subject to availability.
- Pricing is subject to change without prior notice.
- We reserve the right to refuse service to anyone at our discretion.
- Warranties on parts and labor vary by service and will be detailed on the service invoice.
4. Limitation of Liability
Silco Plumbing, Heating, and Cooling is not responsible for any indirect, incidental, or consequential damages arising from the use of our services or website.
5. Governing Law
These terms shall be governed and interpreted according to the laws of the Commonwealth of Massachusetts.
6. Changes to Terms and Conditions
We reserve the right to update these terms at any time. Changes will be posted on this page.
